LOCATOR* DEMTFN - ADRAGNA FAMILY OF **I am a travel agent completing my clients' passp...

GetHuman-maranath's customer service issue with JetBlue TrueBlue from July 2018

Help with my JetBlue TrueBlue issue
The issue in GetHuman-maranath's own words
LOCATOR* DEMTFN - ADRAGNA FAMILY OF **I am a travel agent completing my clients' passport information. After I have input all the information, it keeps telling me that "*Oops! There seem to be some errors below. Please correct them.*Invalid date of birth*Invalid date of birth..."*There is no space for dates of birth.*Besides, I already updated the clients' dates of birth with a JetBlue rep. I need help...My client does not remember if she joined the TrueBlue Loyalty membership.*Please advise.*Thank you.
GetHuman-maranath did not yet indicate what JetBlue TrueBlue should do to make this right.
I have an issue with JetBlue TrueBlue too
How GetHuman-maranath fixed the problem
I spoke to a customer rep and she input the data for me.
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JetBlue TrueBlue

Customer service issue
Reported by GetHuman-maranath
Jul 24th, 2018 - 10 mons ago
I have an issue with JetBlue TrueBlue too
Fixed
GetHuman-maranath shared how to fix
Seen by 3 customers so far
Similar issue to 2 others
0 customers following this
Items needed
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Timeline
GetHuman-maranath started working on this issue
Jul 24th, 2018 1:48am
GetHuman-maranath confirmed the issue is fixed. Hooray!
Jul 24th, 2018 12:43pm