I have a booking with you for a flight from Lanzarote to Leeds Bradford on May **th for...

GetHuman6044086's customer service issue with Jet2.com from May 2021

Help with my Jet2.com issue
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Before contacting them, items GetHuman6044086 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman6044086's own words
I have a booking with you for a flight from Lanzarote to Leeds Bradford on May **th for * people- Reference number**CXPL . The total cost is ***.**euros. Although it is so close ,I have heard nothing from you and just assume that it has been cancelled.I really think that you should have contacted us by now ,so that we can make alternative arrangements ,as we have to get back to the UK.If it has in fact been cancelled when will we get our refund? Please get back to me ASAP-Thank you

GetHuman6044086 did not yet indicate what Jet2.com should do to make this right.

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How Do I Change My Booking on Jet2.com?How Do I Make a Booking with Jet2?
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Jet2.com

Customer service issue
Reported by GetHuman6044086
May 7th, 2021 - 3 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 1096 others
0 customers following this

Timeline

GetHuman6044086 started working on this issue
May 7th 7:13pm
GetHuman6044086 indicated the issue is not fixed yet.
May 8th 6:18am

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