Hi really hoping this can get resolved * restore my faith. My name is Robert cowen my p...

GetHuman-bobsagee's customer service issue with Jet2.com from April 2021

Help with my Jet2.com issue
First: share to improve GetHuman-bobsagee's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bobsagee may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-bobsagee's own words
Hi really hoping this can get resolved * restore my faith. My name is Robert cowen my partners name is Mary Cowan we have been using u about *** going on *** holidays per year and we love using u. This issue dates back * **** starting September*October time we booked * go * Turkey but u cancelled holidays due * covid restrictions and refunded full amount within a week which we understood but upset because the reason why we were going was * get our implants finished but had * cancel. We then booked a holiday * tenerife on the **th of December for a week for us and our family my son daughter-in-law, and * grandson's * of us in total which cost me *** deposit. My in-laws booked the same holiday for a party of * my daughter in-laws mum dad sister and her son. Unfortunately about * month b* we were going my daughter in-laws mother got diagnosed with cancer which obviously meant that nobody was able to go on holiday . They got a credit on another holiday for the deposit they paid thankfully and I have been trying ever since to get the same but haven't found the right place to send information to as I have tried so many places and tried many phone calls but to no avail. We have just re-booked our Turkey holiday which cost **** pounds and a month later it has gone down in price *** pounds to **** so we r having no luck at all. We r going on the **th of May * * weeks * side in antalya Turkey * hopefully get our teeth finished. We have tried on countless occasions * put in discount numbers but they have NEVER once worked. Every time we go on holiday we get a *** pound standard discount each but can never use them?. Please can you help us resolve our situation as we r having absolutely no luck at all. Mr and Mrs cowen .

GetHuman-bobsagee did not yet indicate what Jet2.com should do to make this right.

How GetHuman-bobsagee fixed the problem

We are waiting for GetHuman-bobsagee to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Jet2.com customer problems.
How Do I Change My Booking on Jet2.com?How Do I Make a Booking with Jet2?
Do you have a customer issue as well?
We can help you get Jet2.com's attention and get better help faster. Tap below to get started.
Having Jet2.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-bobsagee
Apr 2nd, 2021 - a year ago
Not resolved
Seen by 33 customers so far
Similar issue to 1922 others
0 customers following this


GetHuman-bobsagee started working on this issue
Apr 2nd, 2021 10:31am
GetHuman-bobsagee indicated the issue is not fixed yet.
Apr 4th, 2021 4:37pm
GetHuman-bobsagee indicated the issue is not fixed yet.
May 12th, 2021 1:17pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies