I want to change my flights and was told via email it would only cost one £** charge...
GetHuman-tscem's Cancel booking issue with Jet2.com from November 2020
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The issue in GetHuman-tscem's own words
I want to change my flights and was told via email it would only cost one £** charge . When I have gone to do this there is a flight up lift charge of £* per person snd baggage uplift charge of£* per bag added in . The original flight was £*** including baggage and the new flight via website is £*** including baggage . Can you please explain why we are being charged the extra? How can this be fair when the flight I am changing to is cheaper and we accept there is no refund and we were willing to pay the £** change fee ? Thanks
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