Good Morning. My family ( mother , step father , sisters and step brother along with g...

GetHuman5056548's customer service issue with Jet2.com from July 2020

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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman5056548's own words
Good Morning. My family ( mother , step father , sisters and step brother along with grand children, names of lead passengers A Denison , A Martindale , R Martindale and A Parsons) are going on holiday with yourselves under booking references * **BP**, ***JT*, ***GN* & **D*XM. This is ** persons in total. When these flights where booked we all paid the additional fee to secure the **.**am flight LS**** on **nd August ****. We have now had emails to say that the flight time has changed to **.** which was the flight we changed from. Please can you confirm that the additional fee paid for all ** travellers will be credited back to the accounts that paid them at the time of booking. Look forward to a quick positive resolve. With Regards D Denison

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How Do I Change My Booking on Jet2.com?How Do I Make a Booking with Jet2?
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Jet2.com

Customer service issue
Reported by GetHuman5056548
Jul 12th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 4456 others
0 customers following this

Timeline

GetHuman5056548 started working on this issue
Jul 12th 9:48am

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