I am just emailing your company to say a big thank you for sending on our reimbursement...

GetHuman4841349's customer service issue with Jet2.com from May 2020

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The issue in GetHuman4841349's own words
I am just emailing your company to say a big thank you for sending on our reimbursement for our cancelled flight in the name of Mr J Arthur & Mrs K Arthur flight ***SQ* for **th May ****. This has been a very difficult time for us as we were due to see friends who live in Spain for our annual holiday. On April **th our friend died in hospital of coronavirus. We are very impressed with the service your company have shown to us at this difficult time. Although we will not be taking a holiday this year as we come under the vulnerable age group, we will not hesitate in booking with your company next year either flights only or holiday. We have travelled with your company in the past and the service was second to none. Thank you again for your attention and look forward to booking with you for next year. Yours faithfully Kathrin Arthur

GetHuman4841349 did not yet indicate what Jet2.com should do to make this right.

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Customer service issue
Reported by GetHuman4841349
May 19th, 2020 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 3927 others
0 customers following this


GetHuman4841349 started working on this issue
May 19th, 2020 1:42pm