Jet*.com - **SFEH Booking Confirmation**due to covid** our flights were cancelled so we...

GetHuman-mpib's Make a booking issue with Jet2.com from April 2020

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The issue in GetHuman-mpib's own words
Jet*.com - **SFEH Booking Confirmation**due to covid** our flights were cancelled so we changed our flights from **th may **** to **th may **** at the cost of a massive increase of £***, we had pre booked extra leg room seats on the **** flight and return. everything was changed over with the exception of the seats, we have checked the flights and the seats have not be reserved, we are now worried someone else will book the extra legroom seats . so could you please let us know why the seat have not be carried over and why there has been such a massive increase in the price , yes we would have expected £***** but £*** really !!!! . The villa we had booked for **** has been rebooked for us at NO extra cost just one week later .

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Jet2.com

Make a booking issue
Reported by GetHuman-mpib
Apr 19th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3521 others
0 customers following this

Timeline

GetHuman-mpib started working on this issue
Apr 19th 9:35am