I am due to make a payment of £**** on Friday **th March.Destination -Kos.Flight date...

GetHuman4484989's customer service issue with Jet2.com from March 2020

Help with my Jet2.com issue
The issue in GetHuman4484989's own words
I am due to make a payment of £**** on Friday **th March.Destination -Kos.Flight date,*th June ****.I would like your best advice at this stage on how to handle the situation.I feel, sure you will cancel the flights ect.Therefore Jet* will not pay compensation,so do i pay or not? I feel that i will just be throwing my money away.I need to solve this possible problem.Mr, Steven Housley.

GetHuman4484989 did not yet indicate what Jet2.com should do to make this right.

How GetHuman4484989 fixed the problem
Spoke to a actual person on the phone who assured me that in the event of Jet* canceling my holiday to Kos in June, they would reimburse my bank account fully by the amount paid(automatically).I now feel a little easier overall
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Jet2.com

Customer service issue
Reported by GetHuman4484989
Mar 18th, 2020 - 7 months ago
Fixed
GetHuman4484989 shared how to fix
Seen by 15 customers so far
Similar issue to 2168 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman4484989 started working on this issue
Mar 18th 8:39am
GetHuman4484989 indicated the issue is not fixed yet.
Mar 20th 4:56pm
GetHuman4484989 indicated the issue is not fixed yet.
Mar 20th 4:59pm
GetHuman4484989 indicated the issue is not fixed yet.
Mar 20th 5:00pm
GetHuman4484989 indicated the issue is not fixed yet.
Mar 20th 5:01pm
GetHuman4484989 indicated the issue is not fixed yet.
Mar 21st 8:55am
GetHuman4484989 indicated the issue is not fixed yet.
Mar 21st 6:36pm
GetHuman4484989 indicated the issue is not fixed yet.
Mar 23rd 8:12am
GetHuman4484989 indicated the issue is not fixed yet.
Mar 23rd 8:12am
GetHuman4484989 confirmed the issue is fixed. Hooray!
Mar 23rd 8:12am

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