I've booked a flight from Malaga to Glasgow - Sunday **nd December - departing **** hrs...

GetHuman-caschalm's customer service issue with Jet2.com from December 2019

Help with my Jet2.com issue
The issue in GetHuman-caschalm's own words
I've booked a flight from Malaga to Glasgow - Sunday **nd December - departing **** hrs.*I managed to book everything then provided all my debit card details and clicked to pay.*Unfortunately, I have been waiting for ages for the transaction to finalise and all there is on the screen are the words 'sit comfortably with our allocated seats' and the rest of the info has faded into the background.*I have tried to ring your customer services, but they're closed.*I need an immediate answer if possible please as to whether this booking has gone through - I need to book this flight, or if there's a problem I'll have to book with Ryanair.*Please contact me as soon as possible on - email - *****@***.com - or telephone me on **** **** *******Thanks*Carol Chalmers

GetHuman-caschalm did not yet indicate what Jet2.com should do to make this right.

How GetHuman-caschalm fixed the problem

We are waiting for GetHuman-caschalm to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Jet2.com customer problems.
How Do I Change My Booking on Jet2.com?How Do I Make a Booking with Jet2?
Do you have a customer issue as well?
We can help you get Jet2.com's attention and get better help faster. Tap below to get started.
Having Jet2.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Jet2.com

Customer service issue
Reported by GetHuman-caschalm
Dec 7th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 1017 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman-caschalm started working on this issue
Dec 7th, 2019 6:31pm
GetHuman-caschalm indicated the issue is not fixed yet.
Dec 7th, 2019 6:35pm
GetHuman-caschalm indicated the issue is not fixed yet.
Dec 7th, 2019 6:35pm
GetHuman-caschalm indicated the issue is not fixed yet.
Dec 7th, 2019 6:35pm
GetHuman-caschalm indicated the issue is not fixed yet.
Dec 7th, 2019 6:35pm
GetHuman-caschalm indicated the issue is not fixed yet.
Dec 7th, 2019 6:35pm
GetHuman-caschalm confirmed the issue is fixed. Hooray!
Dec 8th, 2019 4:51pm