Since yesterday, I have been unable to connect to jet*.com in order to book airfare. I...

GetHuman2701696's Make a booking issue with Jet2.com from April 2019

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Top Tip from another customer
You should always use multiple websites to cross check the cheapest flights. If you prefer calling in you can always speak with a representative over the phone.
The issue in GetHuman2701696's own words
Book airfare ... Since yesterday, I have been unable to connect to jet*.com in order to book airfare. I've attempted to access the website via several devices and browsers. I either get "access denied" or the browsers time out after about * minutes. Since yesterday, I have run tracerts to both jet*.com and jet*holidays.com. Jet* times out after ** hops but Jet*Holidays completes in ** hops. I reside in the USA but the only customer service telephone number is an international call for me. Can you help me make a booking?
Investigate my connection problem and either fix it or contact me to complete the booking.
This is my first attempt to book via Jet*.
NOTE: Ran TRACERT utility. Unfortunately, upon pasting result in this dialog box, all numbers are converted to "*". *"C:*Users*bruma*tracert jet*.com**Tracing route to jet*.com ****.***.**.****over a maximum of ** hops:** * ** ms * ms * ms ***.***.*.** * * ms * ms * ms ***.***.***.**** * * ms * ms * ms **.***.**.** * ** ms * ms ** ms ***.***.***.** * * ms * ms * ms ae*---*.scr**.lsan.ca.frontiernet.net ***.**.*.**** * * ms * ms * ms ae*---*.cbr**.lsan.ca.frontiernet.net ***.**.*.***** * * * ms * ms lag-***.ear*.LosAngeles*.Level*.net **.**.**.***** * * * * Request timed out.* * * ms * ms * ms Verizon-level*-**G.LosAngeles*.Level*.net **.**.**.***** ** * * * Request timed out.* ** * ms * ms * ms alter.net.customer.alter.net ****.***.***.***** ** * ms * ms * ms ***.***.**.*** ** * ms * ms * ms **.***.***.*** ** * * * Request timed out.* ** * * * Request timed out.* ** * * * Request timed out."
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Jet2.com

Jet*.com
Make a booking issue
Reported by GetHuman2701696
Apr 8th, 2019 - 2 years ago
Fixed
Seen by 39 customers so far
Similar issue to 885 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman2701696 started working on this issue
Apr 8th, 2019 2:42pm
GetHuman2701696 confirmed the issue is fixed. Hooray!
Apr 12th, 2019 10:03pm