My name is Mrs Edna Smith.I with * companions was on the return flight from Alicante to...

GetHuman-ednasmi's customer service issue with Jet2.com from October 2018

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My name is Mrs Edna Smith.I with * companions was on the return flight from Alicante to Leeds Bradford on October **th which was diverted to Manchester. The flight number was LS***. My booking ref was ********s**h.**When we arrived at Manchester we were told that there were no coaches to take us back to Leeds bradford because of the rugby final. We were told to make our own way home by taxi or train and to contact you to receive a refund for the costs. We took the train at a cost of £***.**. **We left the train at Dewsbury and relatives picked us up. By this time it was very late in the evening.**Incidentally * of our party also could not sit in the seats we had booked on the flight as the flight attendant had seated someone else in them.**I would be grateful for a full refund of the * train tickets and we do think there should be some recompense for the inconvenience of having to make our own way home.**Thank you in anticipation.

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Jet2.com

Customer service issue
Reported by GetHuman-ednasmi
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 480 others
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Timeline

GetHuman-ednasmi started working on this issue
Oct 22nd, 2018 3:50pm