To cancel our holiday if we can’t agree on the cost. We were going to cancel our holida...

GetHuman1040694's customer service issue with from August 2018

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The issue in GetHuman1040694's own words
To cancel our holiday if we can’t agree on the cost. We were going to cancel our holiday because my husband has very recently had an op for a detached retina & cant fly . Jet* suggested changing the dates which we agreed to. But looking up the holiday in May **** it is much cheaper than the cost you quoted please explain why this discrepancy we understand we have to pay an excess because of the date change. You have not taken into account the cost of holidays in May & September.
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Customer service issue
Reported by GetHuman1040694
Aug 27th, 2018 - 4 mons ago
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Seen by 3 customers so far
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GetHuman1040694 started working on this issue
Aug 27th 9:19am