To cancel our holiday if we can’t agree on the cost. We were going to cancel our holida...

GetHuman1040694's customer service issue with Jet2.com from August 2018

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The issue in GetHuman1040694's own words
To cancel our holiday if we can’t agree on the cost. We were going to cancel our holiday because my husband has very recently had an op for a detached retina & cant fly . Jet* suggested changing the dates which we agreed to. But looking up the holiday in May **** it is much cheaper than the cost you quoted please explain why this discrepancy we understand we have to pay an excess because of the date change. You have not taken into account the cost of holidays in May & September.
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Jet2.com

Customer service issue
Reported by GetHuman1040694
Aug 27th, 2018 - 4 mons ago
I have an issue with Jet2.com too
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Seen by 3 customers so far
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Timeline
GetHuman1040694 started working on this issue
Aug 27th 9:19am