By email I got my booking reference *XH**V * I KNOW my surname: rubin*But when trying t...

GetHuman967418's customer service issue with Jet2.com from August 2018

Help with my Jet2.com issue
The issue in GetHuman967418's own words
By email I got my booking reference *XH**V * I KNOW my surname: rubin*But when trying to check online, your website keeps returning the same error message :*"We'd love to let you continue.*But first, please review the errors below:*A booking for the reference and surname or e-mail you entered does not exist."*What to do ... There is no livechat function no mail indicated and the phone support will only be open in ** hours ?
GetHuman967418 did not yet indicate what Jet2.com should do to make this right.
I have an issue with Jet2.com too
How GetHuman967418 fixed the problem
Phone number for my countries were not working :-(
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Jet2.com

Customer service issue
Reported by GetHuman967418
Aug 8th, 2018 - 7 mons ago
I have an issue with Jet2.com too
Fixed
Seen by 5 customers so far
Similar issue to 264 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman967418 started working on this issue
Aug 8th, 2018 6:20pm
GetHuman967418 confirmed the issue is fixed. Hooray!
Aug 16th, 2018 3:46pm
GetHuman967418 confirmed the issue is fixed. Hooray!
Aug 16th, 2018 3:47pm