I have arranged a group holiday with your company but one of the individuals who was bo...

GetHuman818359's customer service issue with Jet2.com from June 2018

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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman818359's own words
I have arranged a group holiday with your company but one of the individuals who was booked on has decided to pull out! I am wondering how much it would cost to have a name swap? Your customer service number is not answering our calls and I am sick of ringing. Please can you help me
GetHuman818359 did not yet indicate what Jet2.com should do to make this right.
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Jet2.com

Customer service issue
Reported by GetHuman818359
Jun 25th, 2018 - 4 mons ago
I have an issue with Jet2.com too
Not resolved
Seen by 2 customers so far
Similar issue to 134 others
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Timeline
GetHuman818359 started working on this issue
Jun 25th 3:22pm