I have arranged a group holiday with your company but one of the individuals who was bo...

GetHuman818359's customer service issue with Jet2.com from June 2018

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Help with my Jet2.com issue
Before contacting them, items GetHuman818359 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman818359's next move: try calling Jet2.com again.
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The issue and preferred resolution, in GetHuman818359's own words:
I have arranged a group holiday with your company but one of the individuals who was booked on has decided to pull out! I am wondering how much it would cost to have a name swap? Your customer service number is not answering our calls and I am sick of ringing. Please can you help me
I trust that Jet2.com will make this right and come up with a resolution that is fair.
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Jet2.com

Customer service issue
Reported by GetHuman818359
Jun 25th, 2018 - 2 mons ago
I have an issue with Jet2.com too
Not resolved
Seen by 2 customers so far
Similar issue to 134 others
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Timeline
GetHuman818359 started working on this issue
Jun 25th 3:22pm