Hi. This was my first order with your companyOrder **************It arrived today but t...

GetHuman1777475's customer service issue with Jet.com from December 2018

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The issue in GetHuman1777475's own words
Hi. This was my first order with your companyOrder **************It arrived today but the packaging leaves a lot to be desired. The flowers came covered with the soil that fell out of the pot and spilled all over the box. The cacti were loose in the pot. It’s just a mess. I had to use my own soil to fix it and it was supposed to be a gift but I don’t think I can give it since it’s so messy. I can provide pictures as proof. Not the great first experience.
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Jet.com

Customer service issue
Reported by GetHuman1777475
Dec 17th, 2018 - 2 mons ago
I have an issue with Jet.com too
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Seen by 5 customers so far
Similar issue to 51 others
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Timeline
GetHuman1777475 started working on this issue
Dec 17th, 2018 4:57pm