I purchased jet airways ticket for sector Mumbai-London-Mumbai through a local agent. T...

GetHuman2881986's customer service issue with Jet Airways from May 2019

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The issue in GetHuman2881986's own words
I purchased jet airways ticket for sector Mumbai-London-Mumbai through a local agent. Ticket was confirmed for my travel on **********. Unfortunately due to ongoing problems, the ticket was cancelled by the agent. However, till to-date I am not refunded the money of the cancelled ticket and the agent is saying that they cannot pay until they receive from from the airlines. Can you please advise. Thank you - Santana De Souza
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Jet Airways

Customer service issue
Reported by GetHuman2881986
May 7th, 2019 - a mon ago
I have an issue with Jet Airways too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman2881986 started working on this issue
May 7th 8:09pm