Dear Sir,**I have booked a flight from Raipur to Delhi through goibibo with PNR no. EPA...

GetHuman-luvrites's customer service issue with Jet Airways from February 2019

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Dear Sir,**I have booked a flight from Raipur to Delhi through goibibo with PNR no. EPAUIY departure **th February ****, i reached at the airport and came to know that there is no counter for Jet airways hence there is no flight.*I called Jet customer care numbers but didn’t get any response and then I called goibibo and came to know that flight has been cancelled.*They said we have an email to all the pessengers but i didn’t receive any of the email or message and not even showing that it’s been cancelled on my app.*It’s my birthday on **th February and there was no other flight to Delhi and my all plans for the night has been ruined.*And we got a very bad response from your customer care that it’s not out fault we sent an email for the same, you received or not , not our issue.*I even asked them to shift me to other flight in the morning, they even denied for that.*Now, I have taken a train to Delhi which will reach on **th as all flights were way more costly.*My all plans for the birthday has been spoiled by you guys.*Who’s responsible for this, is this the service you people provide to your customers.*Dissatisfied customer.**Thanks*Ravi Singhal
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Jet Airways

Customer service issue
Reported by GetHuman-luvrites
Feb 15th, 2019 - 8 mons ago
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GetHuman-luvrites started working on this issue
Feb 15th 5:21am
GetHuman-luvrites indicated the issue is not fixed yet.
Feb 15th 5:21am