Jersey Central Power & Light (JCP&L) Customer Service

Contact Jersey Central Power & Light (JCP&L) & solve common issues

Use Jersey Central Power & Light (JCP&L)'s Phone Number

Jersey Central Power & Light (JCP&L)'s customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Jersey Central Power & Light (JCP&L). Below you will also find the phone and non-phone-based contact information we've gathered.

Jersey Central Power & Light (JCP&L): top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Jersey Central Power & Light (JCP&L).
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Click below to show 1 more questions, answers, and complete guides to common Jersey Central Power & Light (JCP&L) customer support problems.

Contacting Jersey Central Power & Light (JCP&L) customer support

Below you can compare and contrast the 5 ways to contact Jersey Central Power & Light (JCP&L) by looking at which ones are the fastest and which ones other customers recommend the most for solving Jersey Central Power & Light (JCP&L) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Jersey Central Power & Light (JCP&L) across the following channels: Phone, Web, Twitter.

Phone number / contactWaitVotes
800-962-0383
Customer Service
7 mins290
800-662-3115
Billing
10 mins478
Online Help at firstenergycorp.com
Customer Service
< 38 hrs303
888-544-4877
Report An Outage
25 mins91
@JCP_L
Customer Service
25 mins105

Recent reasons customers contacted Jersey Central Power & Light (JCP&L):

I need to speak to a rep my name is jack **********
Please turn on the electricity at **** Waldorf Terrace, Lakewood, NJ *****
There is scheduled maintenance with outages in Monroe Township NJ *******When will the...
Street light not working past one week
lights flickering in whole house in every room and in * room its like strobe lights
Power outage * Washington St Vernon NJ
Receiving call re:*%saving program,wanted to if this is a scam?
My service is to be shut off by Monday but I am still waiting for a response from feder...
Trying to find out about our solar plan
I purchased a **** plug in car. Is there a rebate to install a level * charger in my home.
I would like to open an account*DR * for new construction
A customer wants to contact to pay his bills. He's currently in the Bahamas and cannot...
WE have a branch at *** South Main Street in Flemington, NJ. There was a meter for the...
Trying to get information on the JCP&L Energy Efficiency Direct Install Program. The p...

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Does GetHuman work with Jersey Central Power & Light (JCP&L)?

GetHuman does not work with Jersey Central Power & Light (JCP&L)'s customer support operations, directly or in any other way. GetHuman has no partnership or relation to Jersey Central Power & Light (JCP&L) at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Jersey Central Power & Light (JCP&L)'s own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Jersey Central Power & Light (JCP&L) at a Glance

Jersey Central Power & Light (JCP&L) has no chat option
Jersey Central Power & Light (JCP&L) has no customer email
Jersey Central Power & Light (JCP&L) has 1 help forum
Jersey Central Power & Light (JCP&L) has 1 twitter handle
Jersey Central Power & Light (JCP&L) has no facebook page
Contact information overview

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