Jell-O Customer Service

Contact Jell-O & solve common issues

Use Jell-O's Phone Number

Jell-O's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Jell-O. Below you will also find the phone and non-phone-based contact information we've gathered.

Jell-O: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Jell-O.
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Click below to show 4 more questions, answers, and complete guides to common Jell-O customer support problems.

Contacting Jell-O customer support

Below you can compare and contrast the 2 ways to contact Jell-O by looking at which ones are the fastest and which ones other customers recommend the most for solving Jell-O customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Jell-O across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-431-1001
Customer Service
10 mins21
Online Help at kraftfoods.custhelp.com
Customer Service
< 2 hrs79

Recent reasons customers contacted Jell-O:

where can I Find Jello instant coconut cream pie pudding and mix?
Where do I buy your Black Cherries jello
What has happened to all the jello coconut cream pudding mixes? I can’t find them anyw...
I would like to know why I cannot find a product in ANY stores in my area. The product...
I've been buying Jell-o chocolate Fudge pudding for years(decades). This problem has al...
Hello, My Name is Brenda. I'm ** years young and I'm having a real hard time reading th...
My husband is a newly diagnosed type * diabetic and consumes much sugar free jello and...
Hello Sugar-Free Jello, Here are my suggestions for you to make a few extra tens-of-mi...
Hello I need to obtain written permission to use the name JELLO in a recipe I've creat...
Why can't I find lemon cook and serve pie filling.
Can I substitute instant Jello pudding mix ,in custard for pecan pie , for regular pie mix?
My name is Shannon and I just wanted to make a suggestion. *Please think about making a...
No coconut cream pudding anywhere.
I have a cinnamon roll dough recipe that uses Jell-O Americana custard mix in lieu of e...
Hello egg custard is discontinued. They offer Mexican flan…. And butterscotch YUCK!!**h...

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Does GetHuman work with Jell-O?

GetHuman does not work with Jell-O's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Jell-O at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Jell-O's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Jell-O at a Glance

Jell-O has no chat option
Jell-O has no customer email
Jell-O has 1 help forum
Jell-O has no twitter handle
Jell-O has no facebook page
Contact information overview

Answered on this page:

How many servings are in a package of Jell-O?
What is the shelf life of Jell-O?
Can Jell-O be used in baking?
Solutions to common issues

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