I bought vanilla cool and serve * *** serving packages, I followed the directions on th...

GetHuman1820468's customer service issue with Jell-O from December 2018

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The issue in GetHuman1820468's own words
I bought vanilla cool and serve * *** serving packages, I followed the directions on the box I made two pancakes it called for * cups milk for each pack, I cooled for five minutes poured into my pie pans and placed in refrigerator, the pies didn’t set they did not firm up, I have a very liquids consistency... the product was brought to a full boil, it was cooled, then poured and placed in my fridge over ** hours ago... still won’t set! I’ve placed it in my freezer and it’s thickend a little bit but alone removing it and putting it back in the fridge it’s again like soup! I do not understand have I’ve used this product made pie with it for over ** years and this is the first time this has happened

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Jell-O

Customer service issue
Reported by GetHuman1820468
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 97 others
0 customers following this

Timeline

GetHuman1820468 started working on this issue
Dec 23rd, 2018 11:55pm

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