The issue and preferred resolution, in GetHuman-antonmuc's own words:
My battery clip doesn't clip all the way into my Jaybird Freedom's and they aren't charging anymore. I know you guys have the one year warranty and I still have all my information. Is there any way I could get one of those replacement battery packs? All I need is the little battery clip. If there is anyone that could help me that would be great.
I trust that Jaybird will make this right and come up with a resolution that is fair.
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