My battery clip doesn't clip all the way into my Jaybird Freedom's and they aren't char...

GetHuman-antonmuc's customer service issue with Jaybird from June 2018

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The issue and preferred resolution, in GetHuman-antonmuc's own words:
My battery clip doesn't clip all the way into my Jaybird Freedom's and they aren't charging anymore. I know you guys have the one year warranty and I still have all my information. Is there any way I could get one of those replacement battery packs? All I need is the little battery clip. If there is anyone that could help me that would be great.
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Jaybird

Customer service issue
Reported by GetHuman-antonmuc
Jun 5th, 2018 - 2 mons ago
I have an issue with Jaybird too
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Seen by 12 customers so far
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GetHuman-antonmuc started working on this issue
Jun 5th 11:57am