It has not been recording my work out since March I have to do it manually

GetHuman-lukedeb's customer service issue with Jawbone from June 2018

Help with my Jawbone issue
The issue in GetHuman-lukedeb's own words
I want to record my workouts ... My Jawbone Up app keeps saying Network unavailable. Will update when a connection is available.*What is going on?*Debi David**** ***-****
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Jawbone

UP jawbone *
Customer service issue
Reported by GetHuman-lukedeb
Jun 25th, 2018 - 6 mons ago
I have an issue with Jawbone too
Fixed
Seen by 11 customers so far
Similar issue to 273 others
0 customers following this
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Timeline
GetHuman-lukedeb started working on this issue
Jun 25th 4:08pm
GetHuman-lukedeb indicated the issue is not fixed yet.
Jun 25th 9:11pm
GetHuman-lukedeb indicated the issue is not fixed yet.
Jun 25th 9:17pm
GetHuman-lukedeb indicated the issue is not fixed yet.
Jun 26th 2:52pm
GetHuman-lukedeb indicated the issue is not fixed yet.
Jun 26th 2:52pm
GetHuman-lukedeb indicated the issue is not fixed yet.
Jun 26th 2:53pm
GetHuman-lukedeb indicated the issue is not fixed yet.
Jun 26th 7:20pm
GetHuman-lukedeb indicated the issue is not fixed yet.
Jun 26th 7:21pm
GetHuman-lukedeb indicated the issue is not fixed yet.
Jun 28th 7:39pm