The UP by jawbone can not login at all. I tried to reinstall again and open it with new...

GetHuman746840's customer service issue with Jawbone from June 2018

Help with my Jawbone issue
The UP by jawbone can not login at all. I tried to reinstall again and open it with new email address but failed.*It shown me that my email address and p***word is not valid .**Please help me to fix it. *I need it to link with my AIA vitality app to gain some promotion offer.**Thanks for helping.**Jaw Soo Lin*From Malaysia ***********
I trust that Jawbone will make this right and come up with a resolution that is fair.
Help with my Jawbone issue
Do you have a customer issue as well?
We can help you get Jawbone's attention and get better help faster. Tap below to get started.
Having Jawbone issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Jawbone email you?
This email address isn't valid

Jawbone

Customer service issue
Reported by GetHuman746840
Jun 4th, 2018 - 2 mons ago
I have an issue with Jawbone too
Fixed
Seen by 16 customers so far
Similar issue to 98 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
Phone number on account
Timeline
GetHuman746840 started working on this issue
Jun 4th 4:43am
GetHuman746840 indicated the issue is not fixed yet.
Jun 5th 5:45am
GetHuman746840 indicated the issue is not fixed yet.
Jun 5th 5:46am
GetHuman746840 indicated the issue is not fixed yet.
Jun 5th 5:48am
GetHuman746840 indicated the issue is not fixed yet.
Jun 5th 5:48am
GetHuman746840 indicated the issue is not fixed yet.
Jun 5th 5:48am
GetHuman746840 indicated the issue is not fixed yet.
Jun 5th 8:20am
GetHuman746840 indicated the issue is not fixed yet.
Jun 7th 5:12pm
GetHuman746840 indicated the issue is not fixed yet.
Jun 7th 5:13pm