Good Morning, My name is KOFFI NDAH Joel*I booked a ticket flight Number BOOKING REF...

GetHuman-koffind's Change flight issue with Japan Airlines from November 2021

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The issue in GetHuman-koffind's own words
Good Morning, My name is KOFFI NDAH Joel*I booked a ticket flight Number BOOKING REF: VKC*IG.**I missed my return flight on November ** th due to COVID negative test issuance in Burkina Faso.*my flight is planned as follow:**DEPARTURE: OUAGADOUGOU, BF (OUAGADOUGOU) ** NOV **:***ARRIVAL: ISTANBUL, TR (ISTANBUL AIRPORT) ** NOV **:** FLIGHT BOOKING REF: TK*SMR*ZG*DEPARTURE: ISTANBUL, TR (ISTANBUL AIRPORT) ** NOV **:***ARRIVAL: FRANKFURT, DE (FRANKFURT INTL), TERMINAL * ** NOV **:** FLIGHT BOOKING REF: TK*SMR*ZG*DEPARTURE: FRANKFURT, DE (FRANKFURT INTL), TERMINAL * ** NOV **:***ARRIVAL: TOKYO, JP (TOKYO INTL HANEDA), TERMINAL * ** NOV **:***FLIGHT BOOKING REF: NH*VKC*IG**In this regard, the TURKISH AIRLINE COMPANY said that rescheduling the travel from Ouagadougou to Frankfurt is not an issue. However, the issue is due to Japan Airlines. Please can you tell me why rescheduling the travel for the Japanese part is problematic? why these issues? please help me to reschedule my flight from Ouagadougou to Tokyo.

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Japan Airlines

Change flight issue
Reported by GetHuman-koffind
Nov 29th, 2021 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 79 others
0 customers following this

Timeline

GetHuman-koffind started working on this issue
Nov 29th, 2021 1:18pm
GetHuman-koffind indicated the issue is not fixed yet.
Nov 29th, 2021 5:54pm

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