(JAL Booking ref P*ZKQA) I had an upcoming business class trip booked from Hanoi (where...

GetHuman-gerry_ca's Cancel flight issue with Japan Airlines from March 2020

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The issue in GetHuman-gerry_ca's own words
(JAL Booking ref P*ZKQA) I had an upcoming business class trip booked from Hanoi (where I am currently working) to Las Vegas. I have, for over a week, been trying to contact my travel agent "Cheapoair" (booking ref ********) to cancel my flights due to circumstances with corona. They have yet to respond & I have spent hours waiting on line, trying their chat only to be dropped off & I have sent several emails to them & got no response. Basically my company in Vietnam has banned all private & business travel international & domestic indefinitely & my family & friends from Australia, who I was meeting in Las Vegas all had to cancel due to corana based rules, issues, govenment mandatory * week isolation etc. The JAL reference is P*ZKQA. Can you please help me. I have been waiting on hold on your Vietnam customer help line for over ** minutes, I can no longer wait as I have to work. Please help me.**Thanks*Gerry

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Japan Airlines

Cancel flight issue
Reported by GetHuman-gerry_ca
Mar 20th, 2020 - 7 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 344 others
0 customers following this

Timeline

GetHuman-gerry_ca started working on this issue
Mar 20th 3:05am
GetHuman-gerry_ca indicated the issue is not fixed yet.
Mar 21st 5:04am

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