(JAL Booking ref P*ZKQA) I had an upcoming business class trip booked from Hanoi (where...

GetHuman-gerry_ca's Cancel flight issue with Japan Airlines from March 2020

Help with my Japan Airlines issue
First: share to improve GetHuman-gerry_ca's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gerry_ca may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-gerry_ca's own words
(JAL Booking ref P*ZKQA) I had an upcoming business class trip booked from Hanoi (where I am currently working) to Las Vegas. I have, for over a week, been trying to contact my travel agent "Cheapoair" (booking ref ********) to cancel my flights due to circumstances with corona. They have yet to respond & I have spent hours waiting on line, trying their chat only to be dropped off & I have sent several emails to them & got no response. Basically my company in Vietnam has banned all private & business travel international & domestic indefinitely & my family & friends from Australia, who I was meeting in Las Vegas all had to cancel due to corana based rules, issues, govenment mandatory * week isolation etc. The JAL reference is P*ZKQA. Can you please help me. I have been waiting on hold on your Vietnam customer help line for over ** minutes, I can no longer wait as I have to work. Please help me.**Thanks*Gerry

GetHuman-gerry_ca did not yet indicate what Japan Airlines should do to make this right.

How GetHuman-gerry_ca fixed the problem

We are waiting for GetHuman-gerry_ca to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Japan Airlines's attention and get better help faster. Tap below to get started.
Having Japan Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Japan Airlines

Cancel flight issue
Reported by GetHuman-gerry_ca
Mar 20th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 344 others
0 customers following this


GetHuman-gerry_ca started working on this issue
Mar 20th, 2020 3:05am
GetHuman-gerry_ca indicated the issue is not fixed yet.
Mar 21st, 2020 5:04am