I CANNOT CONFIRM MY SEAT ON JAL FLIGHT * ON NOV ** NOR REQUEST SPECIAL MEAL (* KOSHER M...

GetHuman1580153's customer service issue with Japan Airlines from November 2018

Help with my Japan Airlines issue
The issue in GetHuman1580153's own words
I CANNOT CONFIRM MY SEAT ON JAL FLIGHT * ON NOV ** NOR REQUEST SPECIAL MEAL (* KOSHER MEALS) BECAUSE IT WAS BOOKED THROUGH AMERICAN AIRLINE AND OPERATED BY JAL. CANNOT CHECK RESERVATION
GetHuman1580153 did not yet indicate what Japan Airlines should do to make this right.
I have an issue with Japan Airlines too
How GetHuman1580153 fixed the problem
When you book a code share flight that is operated by JAL, JAL limits services a lot. They allow JAL customers to check in * Days prior to travel but just ** hours if you booked through AA. So she could not help with even the seat assignment. I requested seats and I knew what I asked for bit could not confirm it with me. She also could nt.dp anything about the meals either. So it is fixed as in I confirmed that there was nothing JAL would dp to help me. Waited over an hour for that call.
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Japan Airlines

Customer service issue
Reported by GetHuman1580153
Nov 17th, 2018 - 3 mons ago
I have an issue with Japan Airlines too
Fixed
GetHuman1580153 shared how to fix
Seen by 9 customers so far
Similar issue to 227 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman1580153 started working on this issue
Nov 17th, 2018 11:24pm
GetHuman1580153 confirmed the issue is fixed. Hooray!
Nov 18th, 2018 3:50am