Wrong account, haven't played in many years, decided to play again, signed up for a sub...

GetHuman-melywebe's Technical support issue with Jagex Ltd. from July 2020

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The issue in GetHuman-melywebe's own words
Wrong account, haven't played in many years, decided to play again, signed up for a subscription, started playing again for a few weeks, computer acting up, decided to download Runescape again to see if that would help, now I can't log back in. It keeps taking me to a different account. *I have invested a lot of time into this account and hope you can help.**User name I want and subscribed with: Melandarty*The user name that keeps popping up and I don't want: Melandarthur*My email address is: M*****@***.com* *Thank you

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Jagex Ltd.

Technical support issue
Reported by GetHuman-melywebe
Jul 8th, 2020 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 416 others
0 customers following this

Timeline

GetHuman-melywebe started working on this issue
Jul 8th 8:17pm
GetHuman-melywebe indicated the issue is not fixed yet.
Jul 9th 12:52am
GetHuman-melywebe indicated the issue is not fixed yet.
Jul 9th 1:02am
GetHuman-melywebe indicated the issue is not fixed yet.
Jul 9th 1:02am
GetHuman-melywebe indicated the issue is not fixed yet.
Jul 9th 1:02am
GetHuman-melywebe indicated the issue is not fixed yet.
Jul 9th 1:02am
GetHuman-melywebe indicated the issue is not fixed yet.
Jul 9th 1:05am
GetHuman-melywebe indicated the issue is not fixed yet.
Jul 11th 4:22pm
GetHuman-melywebe indicated the issue is not fixed yet.
Jul 11th 8:54pm

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