i havent been on my account for almost a year and ive been play ED* because its was th...

GetHuman-abanuraw's customer service issue with Jagex Ltd. from January 2020

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i havent been on my account for almost a year and ive been play ED* because its was the best way to make money and ive earned about ***m in more than a week and i wake up today to see that my account is banned. i was so excited to play today just to find out im banned because jagex thinks im a bot. its maybe because i dont have a authenticator maybe but i am putting down a pin thats suppose to be secured in * days. i just want to play runescape again.

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Jagex Ltd.

Customer service issue
Reported by GetHuman-abanuraw
Jan 9th, 2020 - 2 years ago
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Seen by 15 customers so far
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Timeline

GetHuman-abanuraw started working on this issue
Jan 9th, 2020 6:54pm
GetHuman-abanuraw indicated the issue is not fixed yet.
Jan 9th, 2020 6:55pm
GetHuman-abanuraw indicated the issue is not fixed yet.
Jan 9th, 2020 6:55pm
GetHuman-abanuraw confirmed the issue is fixed. Hooray!
Jan 9th, 2020 6:55pm