I had over *** usd worth of bonds, then before I could use any, everything in my accoun...

GetHuman2908546's Returns issue with Jagex Ltd. from May 2019

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If you are looking for a full refund for an item purchased you will need to return the item within 30 days of the purchase.
The issue in GetHuman2908546's own words
I had over *** usd worth of bonds, then before I could use any, everything in my account was taken. I had never used anything but my phone and computer, never gave information, and the way it was done was the brief period I sleep. I am sure it was an inside job. I want everything on my account or my money back. I will sue in small claims court if I need to. I have been told since I never received the benefits of the bonds we could argue in court that it is the same as never receiving them since they are an online item, receiving the benefit from them is how you would go about deciding whether or not the item was received. This would then take it beyond the games eula and bring it back into legal domain. I would like to resolve it without the law, because I have experienced two years of ******** doing this with century link, and although we won, it is not a fun process. I am understandably ticked off, but I will settle for my bond money being repaid or items and money being restored in game.

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Jagex Ltd.

Returns issue
Reported by GetHuman2908546
May 12th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 407 others
0 customers following this
Items needed
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Timeline

GetHuman2908546 started working on this issue
May 12th, 2019 11:22am
GetHuman2908546 indicated the issue is not fixed yet.
May 12th, 2019 4:20pm
GetHuman2908546 indicated the issue is not fixed yet.
May 12th, 2019 4:21pm
GetHuman2908546 indicated the issue is not fixed yet.
May 12th, 2019 4:21pm
GetHuman2908546 indicated the issue is not fixed yet.
May 12th, 2019 4:21pm