Hello, **I am trying to recover my runescape account I made a few years back. I stopped...

GetHuman-tjdoug's customer service issue with Jagex Ltd. from December 2018

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The issue in GetHuman-tjdoug's own words
Hello, **I am trying to recover my runescape account I made a few years back. I stopped playing runescape due to no free time but upon it become available for iOS and androids I thought I’d jump back into the most nostalgic game from my childhood. I’ve always had to recover my accounts due to the gaps of playing and even had to go so far as to create a new one to continue playing. My first account being slayerjames* was unable to be recovered so I created my most recent account “jamesdouglas”. It’s previous name was miniroo and before that rugiviet. This is my account, if I knew the security questions I would send the answers in this email however I can’t get access to anything regarding a recovery for my account.**My account IS my actual name. I don’t have access to the email and I’ve long forgotten the password. I’ve gotten locked out of the website (RuneScape) waited the period to try again and gotten relocked out. I’ve tried everything and spent the better part of * hours looking for a possible answer. Is there any possible way I can recover my account? Even going as far to send a photo of my state issued license, I’d be willing to do. The account has little to no wealth on it. I really just don’t want to start from square one and grind my stats up. **Hope to hear back*-James Douglas
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Jagex Ltd.

Customer service issue
Reported by GetHuman-tjdoug
Dec 19th, 2018 - 2 mons ago
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Dec 19th, 2018 12:17am