Runescape account help* *I tried to log in weeks ago for the first time in years I had...

GetHuman-joshkipp's customer service issue with Jagex Ltd. from December 2018

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The issue in GetHuman-joshkipp's own words
Runescape account help* *I tried to log in weeks ago for the first time in years I had to recover my account kipp*** that's the account name kipp*** by reseting the password through email that was done but I was banned for macroing major I tried to appeal it but never got a response now I'm hoping this makes it to you and will unban my account if you check there are * bans in **** * major * moderate those I have not committed for I was not playing the game at that time if you check whatever IP address I signed in on the most during ********* to the one in **** that was not me. ******* was me just help me out Jagex I would like to play this again but want my account not a new one if you could let me have this for Christmas that would be great
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Jagex Ltd.

Customer service issue
Reported by GetHuman-joshkipp
Dec 5th, 2018 - a mon ago
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GetHuman-joshkipp started working on this issue
Dec 5th, 2018 2:34pm