I made a old school runescape account when i graduated in may & i played for a couple d...
GetHuman-juliusjv's customer service issue with Jagex Ltd. from November 2018
58 views | 105 similar | 0 following
Help with my Jagex Ltd. issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Jagex Ltd. help.
The issue in GetHuman-juliusjv's own words
I made a old school runescape account when i graduated in may & i played for a couple days then stopped until about a week because it came out on mobile & so I paid for membership & started doing quest & slowly leveling my stats. I also played on my laptop which is touch screen the brand is ASUS & while i was training range with red chins at ape atoll, i disconnected & tried logging into my account & it said it was disabled. I checked the ban & its because “macro”. I assume this reason is because i would frequently tap back on forth on my laptop screen to get the skeletons to be spread out for max xp. Since i am unable to log into my account, my membership is currently being wasted. Please resolve this issue asap.
GetHuman-juliusjv did not yet indicate what Jagex Ltd. should do to make this right.
I have an issue with Jagex Ltd. too
How GetHuman-juliusjv fixed the problem
We are waiting for GetHuman-juliusjv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.