Not happy! I spoke to Lance Coleman Corporate in Madison re: issue with my state retur...

GetHuman-kathmerl's customer service issue with Jackson Hewitt from April 2020

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The issue in GetHuman-kathmerl's own words
Not happy! I spoke to Lance Coleman Corporate in Madison re: issue with my state return that my CPA says is incorrect. Lance told me on Friday April ** that he was asking a tax pro to take another look at and he would call me back no later than Monday April **. No call back. On April ** I called and his mailbox was full tried other numbers for JH NO success. Now my credit card bill is due and I want a refund as my CPA is going to refile to correct error and no call back from JH. I will be disputing the charge untiI I get a satisfactory response and even then I want a full or partial refund! Please reply ASAP!! ***-***-**** or cell ***-***-****.

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Jackson Hewitt

Customer service issue
Reported by GetHuman-kathmerl
Apr 20th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 610 others
0 customers following this
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Timeline

GetHuman-kathmerl started working on this issue
Apr 20th 5:59pm
GetHuman-kathmerl indicated the issue is not fixed yet.
Apr 20th 6:01pm
GetHuman-kathmerl indicated the issue is not fixed yet.
Apr 20th 6:01pm