Before contacting them, items GetHuman-gmerritt may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-gmerritt's own words
Hello: *I ordered some timberland boots(order *JT*****) on Sunday, **********. Yesterday, i received an email that my order was cancelled, with no explaination as to why. I replied to the email yesterday, asking why the order was cancelled and haven’t received a reply yet. I checked the site and the boots are still available in my size, so I’m confused about the reason of the cancellation.**Thanks,*Glenn Merritt*(***)***-****
GetHuman-gmerritt did not yet indicate what JackThreads should do to make this right.
I have an issue with JackThreads too
How GetHuman-gmerritt fixed the problem
We are waiting for GetHuman-gmerritt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.