As always my JPAY app is alway down. The browser is continuously rotating. I was down a...

GetHuman-sbeamin's customer service issue with JPay from March 2021

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The issue in GetHuman-sbeamin's own words
As always my JPAY app is alway down. The browser is continuously rotating. I was down all last week and the today it work just enough for me to send one email to my husband. This is so humiliating, I need to keep in touch with him everyday at least * times per day. After ** yrs he is getting ready to go before the Parole Board next much and there are a lot of paper work and preparation that has to be done. PLEASE HELP!!!!! Thanking you in advance, MRS. SANDRA DAVIS - MICHAEL DAVIS (Husband) DIN***-A-**** *GROVELAND Corr. Facility

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Customer service issue
Reported by GetHuman-sbeamin
Mar 17th, 2021 - 4 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 1474 others
0 customers following this

Timeline

GetHuman-sbeamin started working on this issue
Mar 17th 9:13pm