Since update in October **** unable to log in via app.. message that pops up after I’ve...

GetHuman5613222's customer service issue with JPay from January 2021

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The issue in GetHuman5613222's own words
Since update in October **** unable to log in via app.. message that pops up after I’ve entered correct details which work in any internet browser I use ‘unable to log in at this time’ I’ve emailed and emailed and not had a single response. It’s time consuming and I pay a lot for stamps

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What Do I Do If My Payment Was Declined on Jpay?What Do I Do If I'm Having Problems with My Jpay App?How Do I Recover My Account Access to Jpay?
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JPay

Customer service issue
Reported by GetHuman5613222
Jan 4th, 2021 - 4 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 1375 others
0 customers following this

Timeline

GetHuman5613222 started working on this issue
Jan 4th 9:48am
GetHuman5613222 indicated the issue is not fixed yet.
Jan 4th 2:34pm