i need unlock on my old jpay * since ****. i know my old password will not able to acce...

GetHuman5585978's customer service issue with JPay from December 2020

15 views | 1404 similar | 0 following
Help with my JPay issue
First: share to improve GetHuman5585978's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5585978's next move: call JPay.
The best way to get your problem resolved is to tap the button below to start calling JPay. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5585978 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman5585978's own words
i need unlock on my old jpay * since ****. i know my old password will not able to access... i look at the jpay said "device needs to sync at the kiosk to continue". I am at home. how can i unlocked a new password or what. my old password "*QHH**" from the prison and released then password is not work. Will you help me a questions? Thank you

GetHuman5585978 did not yet indicate what JPay should do to make this right.

How GetHuman5585978 fixed the problem

We are waiting for GetHuman5585978 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JPay customer problems.
What Do I Do If My Payment Was Declined on Jpay?What Do I Do If I'm Having Problems with My Jpay App?How Do I Recover My Account Access to Jpay?
Do you have a customer issue as well?
We can help you get JPay's attention and get better help faster. Tap below to get started.
Having JPay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5585978 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman5585978
Dec 26th, 2020 - 5 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 1404 others
0 customers following this


GetHuman5585978 started working on this issue
Dec 26th, 2020 3:05am