trying to get a live person to get some answers to basic questions. **Can't tell me th...

GetHuman-gcrocket's customer service issue with JPay from May 2018

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The issue in GetHuman-gcrocket's own words
trying to get a live person to get some answers to basic questions. **Can't tell me that the customer service line is so busy on a Friday nite (been holding since *:**pm, it is *:**pm and I am still on hold as I type this email, listening to classical music), that I am on hold for almost an hour, with no human answering the line. **Doesn't make me confident that the company would do anything other than take your money and not provide any good faith resolution to any problems that a customer might have,
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JPay

Customer service issue
Reported by GetHuman-gcrocket
May 19th, 2018 - 10 mons ago
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Seen by 23 customers so far
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Timeline
GetHuman-gcrocket started working on this issue
May 19th, 2018 12:23am
GetHuman-gcrocket confirmed the issue is fixed. Hooray!
May 19th, 2018 1:27am