Hi there my Name is Jason Baugher *I ordered a Patio Door for a customer out of Builder...

GetHuman-baughers's customer service issue with JELD-WEN, Inc. from January 2019

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Hi there my Name is Jason Baugher *I ordered a Patio Door for a customer out of Builder Fisrt Source witch at first was help full but after I received the door with was $**,*** it was the wrong color but how in my estimate to the customer as well as my notes I have Bronze exterior and white interior. So when the door came in the sale man said your door is here. I said what color is it. He said white on white I said that is not write he yeah my order is for white on white I said no it’s Bronze exterior and white interior. After that it all went south ever the manager Gary there was very unprofessional not sure how he is the manager there. No help at all just want to blame everybody else. So please if you can help me resolve the issue anyway let me know.
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JELD-WEN, Inc.

Customer service issue
Reported by GetHuman-baughers
Jan 15th, 2019 - a mon ago
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Jan 15th 11:29pm