My name is Sam Wilder. I am a real estate agent located in Pittsburgh, PA. My Seller’s...

GetHuman-samwilde's customer service issue with JELD-WEN, Inc. from November 2018

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The issue in GetHuman-samwilde's own words
My name is Sam Wilder. I am a real estate agent located in Pittsburgh, PA. My Seller’s general contractor, Joseph Parente, ordered a specialty double hung vinyl window (sized **.* x **.* on or about October **, ****, through ** Lumber, in Pittsburgh, PA. *To date we have not received any info from the rep, “Jake” at ** Lumber on the delivery status of the window which we understood would be a two-week delivery schedule. No information has been provided on the production or delivery status whatsoever.*My direct involvement and interest in this window being delivered today or tomorrow is we have a pending property settlement between my seller and a buyer (rescheduled) for Friday, December *, ****. *I am reaching out to you with a direct plea for information on the status of the window’s delivery in Pittsburgh, PA so that it can be picked up and installed by my Seller’s contractor. Can you help me get an update, an expected, specific delivery schedule on the specialty window? Thanks. Sam Wilder, Realtor, Howard Hanna

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Customer service issue
Reported by GetHuman-samwilde
Nov 30th, 2018 - 4 years ago
Not resolved
Seen by 44 customers so far
Similar issue to 4 others
0 customers following this
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GetHuman-samwilde started working on this issue
Nov 30th, 2018 8:55pm

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