In attempting to escape your subscription page on my cell phone, I apparently purchased...

GetHuman-sdmeltze's customer service issue with JDate.com from June 2018

Help with my JDate.com issue
The issue in GetHuman-sdmeltze's own words
In attempting to escape your subscription page on my cell phone, I apparently purchased a monthsubscription, which I did not want to do, and while i had been thinking about doing so for sometime, am less likely to ever do.**In fact, I wonder why your system did not ask me to verify purchase which is quite common.**I will appreciate you canceling ASAP, and verifying same to me. most sincerely, STeve Meltzer ***-***-******Thank you.*PS. This is a permanent cancellation!!!!*. **Apple*Receipt**APPLE ID******@***.com*BILLED TO*Visa .... *****Stephen Meltzer**** Saxony F*Delray beach, FL *****-*****USA*DATE*Jun *, *****ORDER ID*MKNTV**YHN*DOCUMENT NO.**************App Store*PRICE*Jdate - Jewish Dating App!, Jdate Premium Subscription (Automatic Renewal)*Jdate - Jewish Dating App!, Jdate Premium Subscription (Automatic Renewal)*Jdate - Jewish Dating App!, Jdate Premium Subscription (Automatic Renewal) (Monthly)*Renews Jul *, **** *iPhone*Report a Problem*$**.***Subtotal* *$**.***Tax* *$*.***TOTAL**$**.***Privacy: We use a Subscriber ID to provide reports to developers.**Get help with subscriptions and purchases. Visit Apple Support. Learn how to manage your password preferences for iTunes, iBooks, and App Store purchases.**Apple**Apple ID Summary * Terms of Sale * Privacy Policy**Copyright * **** Apple Inc.*All rights reserved
GetHuman-sdmeltze did not yet indicate what JDate.com should do to make this right.
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How GetHuman-sdmeltze fixed the problem
I had made calls to bank, and all the could do was give me a j date * , recording. I went to j date for an e-mail address, & ended up on your site, not knowing it. , and then I remembered I had an *** * for apple, and tried that. I went thru the ioptions referencing, a purchase in error. Chatted a bit, and got switched to , christi. She helped me reset my purchase options. She then told me I would have a. Credit issued in** Days.
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JDate.com

Customer service issue
Reported by GetHuman-sdmeltze
Jun 11th, 2018 - 9 mons ago
I have an issue with JDate.com too
Fixed
GetHuman-sdmeltze shared how to fix
Seen by 5 customers so far
Similar issue to 505 others
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Last 4 of Social Security Number
Last 4 digits of payment
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Timeline
GetHuman-sdmeltze started working on this issue
Jun 11th, 2018 1:22pm
GetHuman-sdmeltze confirmed the issue is fixed. Hooray!
Jun 12th, 2018 11:34pm