You sent me an email that my account was suspended due to suspicious action. there is...

GetHuman-soniaama's customer service issue with JDate.com from June 2018

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The issue in GetHuman-soniaama's own words
You sent me an email that my account was suspended due to suspicious action. there is no suspicious action. I've been without service for two days now as I'm paying for it. I would like to reactivate it please.*Also, you charged me in US$ when I used a Canadian credit card, canadian address, canadian email address etc. and you over charged me as I took the *months at $**.** per month and was charged $*** US.**Also, what is the difference between premium and regular. What do I need to do to change to premium. **It's a little hard not to speak with a live person. Not the best service
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JDate.com

Customer service issue
Reported by GetHuman-soniaama
Jun 8th, 2018 - a yr ago
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Seen by 8 customers so far
Similar issue to 246 others
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Timeline
GetHuman-soniaama started working on this issue
Jun 8th, 2018 7:35pm
GetHuman-soniaama indicated the issue is not fixed yet.
Jun 8th, 2018 9:09pm
GetHuman-soniaama indicated the issue is not fixed yet.
Jun 8th, 2018 9:11pm
GetHuman-soniaama indicated the issue is not fixed yet.
Jun 10th, 2018 2:24am
GetHuman-soniaama indicated the issue is not fixed yet.
Jun 13th, 2018 6:57pm
GetHuman-soniaama indicated the issue is not fixed yet.
Jun 14th, 2018 8:16pm