My account has been clearly hacked for a while now..*In addition for the past two days...

GetHuman-saspater's Account hacked issue with JDate.com from April 2018

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My account has been clearly hacked for a while now..*In addition for the past two days I have not been able to log in...what gives?
I trust that JDate.com will make this right and come up with a resolution that is fair.
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JDate.com

Account hacked issue
Reported by GetHuman-saspater
Apr 27th, 2018 - 3 mons ago
I have an issue with JDate.com too
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Seen by 2 customers so far
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Items needed
Name
Email address
Billing address
Last 4 of Social Security Number
Last 4 digits of payment
Account passcode
Timeline
GetHuman-saspater started working on this issue
Apr 27th 6:13pm
GetHuman-saspater confirmed the issue is fixed. Hooray!
Apr 27th 7:14pm