I placed a order *********** and I deleted my old address. Not until few days after I p...

GetHuman1720508's customer service issue with JCrew.com from December 2018

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I placed a order *********** and I deleted my old address. Not until few days after I place the order I saw that my purchase was going to be ship to my old address. I called customer service last we and she corrected my address. She told me one item was already shipped but everything else wasn’t so she would’ve change the address. I got a email today and I still see the old address as shipping. I call the office of my old apartment and they havn’t received anything from the new tenants. They told me they can only call the people that are living there now but that all they can do. I don’t know what to do? I was on hold for two hours with customers Service until I hung up. What I’m more worried about is that the new tendons haven’t said anything and I’m supposed to get some items delivered by the **th. I don’t know what happened I purchase other orders edit grab my new address. I hope you can help me. Thanks
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JCrew.com

Customer service issue
Reported by GetHuman1720508
Dec 9th, 2018 - 6 mons ago
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GetHuman1720508 started working on this issue
Dec 9th, 2018 1:46am