Hello, I spoke to someone on ***** about me not receiving my order. The gentleman I spo...

GetHuman1696383's customer service issue with JCrew.com from December 2018

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The issue in GetHuman1696383's own words
Hello, I spoke to someone on ***** about me not receiving my order. The gentleman I spoke to said that my package would be arriving by usps and that perhaps I would receive it today. However I realized today when you go onto the actual jcrew tracking page it said my package would be delivered by UPS "since they would be in my area" therefore meaning USPS would not be delivering my package. When you click on the actual UPS link it says "gave to customer woman" on *****. I never received that package on *****. I am not sure who the UPS man gave my package to, but it was not me and I am the only person living at apt ***. The order number is ********** and I spoke to someone on ***** at exactly **:** central time.
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Customer service issue
Reported by GetHuman1696383
Dec 5th, 2018 - 2 mons ago
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GetHuman1696383 started working on this issue
Dec 5th, 2018 6:03pm