Hi, I ordered a ludlow tuxedo jacket (order **********) earlier tonight without realizi...

GetHuman-rynemark's customer service issue with JCrew.com from May 2018

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The issue in GetHuman-rynemark's own words
Hi, I ordered a ludlow tuxedo jacket (order **********) earlier tonight without realizing it was just the jacket rather than the full tux. With the pants it's more than I'm looking to spend, so if possible I'd like to just cancel the order.
GetHuman-rynemark did not yet indicate what JCrew.com should do to make this right.
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How GetHuman-rynemark fixed the problem
Opening the contact page in Chrome where the link actually works.
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Customer service issue
Reported by GetHuman-rynemark
May 23rd, 2018 - a yr ago
I have an issue with JCrew.com too
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Seen by 2 customers so far
Similar issue to 461 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
GetHuman-rynemark started working on this issue
May 23rd, 2018 2:05am
GetHuman-rynemark confirmed the issue is fixed. Hooray!
May 23rd, 2018 2:05am