I ordered a jacket for Wisconsin on ********. It was supposed to be an expedited shippi...

GetHuman-drtamy's customer service issue with JCPenney Card Services from November 2018

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The issue in GetHuman-drtamy's own words
I ordered a jacket for Wisconsin on ********. It was supposed to be an expedited shipping arrival ********. I still have not received it yet. Email as of today, ******** just said now shipped. **My original request is for delivery ******** or ********. I needed for the cold weather here in Wisconsin. Plus, I am departing today from Wisconsin to New Hampshire. I have screen shots of my chat and receipt. **What do you suggest? As I will not be here in Wisconsin after today. This issue started when your sales associate in the store failed to remove a security sensor in Indianapolis. And, after I drove *.* hours home, I realized that. Then, I had to fly out early next day for Wisconsin before your store opens. I did not want to take a jacket with security sensor attached through TSA. I am a traveling surgeon with very busy schedule, flying from one facility to the next. **Not a happy customer. Platinum JCP card holder. **Tamy Perng*DrT*****@***.com****-***-****
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JCPenney Card Services

Customer service issue
Reported by GetHuman-drtamy
Nov 30th, 2018 - 6 mons ago
I have an issue with JCPenney Card Services too
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Seen by 5 customers so far
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GetHuman-drtamy started working on this issue
Nov 30th, 2018 12:25pm