Before contacting them, items GetHuman-drtamy may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-drtamy's own words
I ordered a jacket for Wisconsin on ********. It was supposed to be an expedited shipping arrival ********. I still have not received it yet. Email as of today, ******** just said now shipped. **My original request is for delivery ******** or ********. I needed for the cold weather here in Wisconsin. Plus, I am departing today from Wisconsin to New Hampshire. I have screen shots of my chat and receipt. **What do you suggest? As I will not be here in Wisconsin after today. This issue started when your sales associate in the store failed to remove a security sensor in Indianapolis. And, after I drove *.* hours home, I realized that. Then, I had to fly out early next day for Wisconsin before your store opens. I did not want to take a jacket with security sensor attached through TSA. I am a traveling surgeon with very busy schedule, flying from one facility to the next. **Not a happy customer. Platinum JCP card holder. **Tamy Perng*DrT*****@***.com****-***-****
GetHuman-drtamy did not yet indicate what JCPenney Card Services should do to make this right.
I have an issue with JCPenney Card Services too
How GetHuman-drtamy fixed the problem
We are waiting for GetHuman-drtamy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.