I have an order that was placed on Dec. *, *****. The order was shipped in * separate p...

GetHuman-anna_zun's Track order issue with JCP.com from January 2021

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The issue in GetHuman-anna_zun's own words
I have an order that was placed on Dec. *, *****. The order was shipped in * separate parts.*I received one and the other * are lost somewhere. I called the JCP customer * for information*and they can't locate my orders. I know that one was delivered on Dec. ** to the General*Monroe township in New Jersey. I live in Sebastian, TX *****. The other package was returned*to sender in Sebastian, KS. I need information. The order * is ****-****-****-****. I just want*my items. They were supposed to be Christmas presents.
This is very frustrating because they were Christmas presents.
I want my items.
I have been a customer for more than ** years.
I called JCP and they could not find my order. I was calling from the same phone number on the *order and I gave them the order number and they had nothing.
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JCP.com

Track order issue
Reported by GetHuman-anna_zun
Jan 4th, 2021 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 409 others
0 customers following this

Timeline

GetHuman-anna_zun started working on this issue
Jan 4th 9:47pm
GetHuman-anna_zun indicated the issue is not fixed yet.
Jan 4th 9:47pm
GetHuman-anna_zun indicated the issue is not fixed yet.
Jan 4th 9:47pm
GetHuman-anna_zun indicated the issue is not fixed yet.
Jan 4th 9:47pm

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