before I place my order I chatted with a rep saying that I would be out of town when my...

GetHuman2094212's customer service issue with JCP.com from February 2019

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The issue in GetHuman2094212's own words
before I place my order I chatted with a rep saying that I would be out of town when my order comes in and either my mom or step dad would go pick it up. my order is in, but now I forgot what they said about how to go about it. the name on the order is mine, not theirs. help!
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JCP.com

Customer service issue
Reported by GetHuman2094212
Feb 1st, 2019 - 7 mons ago
I have an issue with JCP.com too
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Seen by 4 customers so far
Similar issue to 211 others
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Timeline
GetHuman2094212 started working on this issue
Feb 1st 8:44pm