Before contacting them, items GetHuman2094212 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2094212's own words
before I place my order I chatted with a rep saying that I would be out of town when my order comes in and either my mom or step dad would go pick it up. my order is in, but now I forgot what they said about how to go about it. the name on the order is mine, not theirs. help!
GetHuman2094212 did not yet indicate what JCP.com should do to make this right.
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