I received a mail from your site of a merchandise order confirmation on june **th order...

GetHuman-rosacant's customer service issue with JCP.com from July 2018

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The issue in GetHuman-rosacant's own words
I received a mail from your site of a merchandise order confirmation on june **th order number **************-**** for an amount of $**.**. To ship to **** Viento St. Soledad California, *****, (***)***-**** to Rosa Canchola a charge to JCPMasterCard*******. I did not order anything from your store neither I have an account from you because I live in Mexico. I request from you to checkthis error and please contact me to my mail, *****@***.com. Thank you very much for your attention.
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JCP.com

Customer service issue
Reported by GetHuman-rosacant
Jul 3rd, 2018 - a yr ago
I have an issue with JCP.com too
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Seen by 3 customers so far
Similar issue to 9 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-rosacant started working on this issue
Jul 3rd, 2018 11:36pm
GetHuman-rosacant indicated the issue is not fixed yet.
Jul 5th, 2018 4:13am